Policies & Procedures

Effective Date: March 2025

1. Introduction

HammerPay (USA) Ltd (“HammerPay,” “we,” “us,” or “our”) is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you access our website or interact with our services.

By using our website or services, you acknowledge and consent to the data practices described in this Policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Your name, email address, phone number, and mailing address.

  • Technical Information: IP address, browser type, device information, and interaction logs with our website or platform.

  • Financial Information: If applicable, records of transactions made using our prepaid merchant platform (excluding full payment card data).

  • Cookies and Tracking Technologies: Used to enhance user experience and monitor website usage.

Note: We do not collect or store any full debit card, credit card, or other sensitive banking information. All such data is processed securely by our regulated third-party payment processors.

3. How We Use Your Information

We use the information collected for the following legitimate business purposes:

  • To operate and maintain our website and digital services

  • To communicate with you regarding inquiries, purchases, or account activities

  • To enhance platform functionality and user experience

  • To meet legal, regulatory, and compliance requirements

  • To prevent fraud, unauthorized access, or other security threats

4. Legal Basis for Processing (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), HammerPay processes your personal data under one or more of the following legal bases:

  • Consent: You have given us permission to process your personal data.

  • Contractual Obligation: Processing is necessary to fulfill a service agreement.

  • Legitimate Interest: Processing is required for the normal operation of our business.

  • Legal Compliance: To meet our obligations under applicable law or regulation.

5. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data only in the following circumstances:

  • With Service Providers: Third-party vendors that support our technical operations, compliance, or infrastructure.

  • With Legal or Regulatory Authorities: When required by law, subpoena, or to protect the legal rights of HammerPay or others.

  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws, such as record-keeping or audit requirements.

7. Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

  • Right to access, correct, or delete your personal data

  • Right to restrict or object to certain processing activities

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at [email protected].

8. Security Measures

We use industry-standard administrative, physical, and technical safeguards to protect your data from unauthorized access or disclosure. However, please note that no internet-based platform is completely secure.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze user behavior

  • Provide a better user experience

You may manage your cookie preferences in your browser settings. For full details, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date. Continued use of our services after any changes indicates acceptance of the revised policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or your personal data rights, please contact us at:

HammerPay (USA) Ltd
6151 Lake Osprey Drive, Sarasota, Florida 34240, United States
Email: [email protected]
Phone: +1 (941) 306 3019